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Customer Care

Conflict Free & Security

House Of Brilliance along with our members of the global diamond industry, has a zero-tolerance policy toward conflict diamonds. Through measures such as the Kimberley Process, which tracks diamonds from mine to market and polices diamond exports to prevent the trade of illegal diamonds.

This process is further reinforced through partnerships with United Nations, governments, and non-governmental organizations assuring impeccable control of origin distribution.

 Payment Security
House Of Brilliance is partnered with Authorize.net, the leading organization in transaction security on the Web for fraudulent and privacy protection. Authorize.net insures the transaction with fully encrypted technology to conceal your financial information. As noted on their website, more merchants trust Authorize.Net than any other payment gateway to manage their payment transactions securely and reliably.

Better Business Bureau
BBB’s mission is to be the leader in advancing marketplace trust. BBB sees trust as a function of two primary factors – integrity and performance. Integrity includes respect, ethics and  intent. Performance speaks to a business’s track record of delivering results in accordance with BBB standards and/or addressing customer concerns in a timely, satisfactory manner. With an A+ rating with the BBB and supported by over 40 years of excellent business practice, House Of Brilliance has and continues to build a legacy of trust and confidence with its clients