USA 800-755-6627 | DFW 972-392-7088

Warranty & Upgrades

Free Lifetime Manufactures Warranty
House of Brilliance is committed to ensuring the quality of our jewelry. We offer a lifetime warranty against any manufacturing defects. If you experience a defect with your purchase due to manufacturing, we recommend you contact us to arrange for us to examine your piece. If your merchandise is damaged due to a manufacturer defect, House of Brilliance will repair the item without charge. Because it is not uncommon for small stones to fall out, don’t panic, we will replace it for free. This warranty excludes coverage for wear and tear and/or physical abuse, loss of precious stones and theft. Improper repair or warranty service performed by someone other than House of Brilliance will void this warranty. In situations not related to manufacturing defects, we always recommend the purchase of independent insurance of your jewelry. Please contact us for more information.

Free Diamond Upgrade
House of Brilliance offers a free lifetime diamond upgrade. You can exchange at full credit any loose diamond purchased from House of Brilliance for a new diamond that is at least fifty percent greater in value than the original purchase price. To be eligible for this offer, the diamond being upgraded needs to be in marketable condition with all original documentation. Upon evaluation of the original setting, it may or may not be eligible for this offer. Once the credit for the original diamond is applied then all applicable taxes are charged to the balance.

Jewelry Insurance
House Of Brilliance provides a free appraisal on all of its products to provide your insurance company for replacement value.

Jewelry Services
Take advantage of our complimentary cleaning and prong inspection twice a year. Simply contact us to set up complimentary shipping for this free service.

We offer complimentary ring resizing within the first 90 days of purchase.

For your personal touch on your jewelry, we offer engraving services with personalized messages as well as custom design engraving. Please contact us to find out more about this service.